Privacy Policy

This Privacy Policy explains how MatchaBulk® (“we”, “us”, “our”), operated by I AM PANDA d.o.o., collects, uses and protects personal data when you visit www.matchabulk.eu or contact us regarding wholesale inquiries.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Data Controller

MatchaBulk®
Operated by I AM PANDA d.o.o.
Mestni trg 10
1000 Ljubljana
Slovenia
VAT ID: SI 58847553
Email: hello@matchabulk.eu

2. What Data We Collect

We may collect the following information:

Business Information

Company name
VAT number
Business address
Country of operation

Contact Information

Full name
Email address
Phone number

Order Information

Products ordered
Payment details
Delivery address
Transaction history

Technical Data

IP address
Browser type
Device information
Website usage data (via cookies)

3. How We Use Your Data

We process personal data for the following purposes:

Processing wholesale orders
Verifying VAT information
Providing customer support
Responding to inquiries
Issuing invoices
Complying with legal and tax obligations
Improving website functionality

We only process data where we have a lawful basis, including contract performance, legal obligation or legitimate business interest.

4. Data Sharing

We do not sell personal data.

We may share data with:

Payment processors
Shipping and logistics providers
Accounting and legal advisors
IT and hosting service providers

All third parties are required to process data in compliance with GDPR.

5. Data Retention

We retain personal data only as long as necessary to:

Fulfill contractual obligations
Comply with tax and accounting laws
Resolve disputes

Invoice data may be stored for up to 10 years in accordance with Slovenian tax law.

6. Cookies

Our website may use cookies to:

Ensure website functionality
Analyze traffic
Improve user experience

You can manage cookie preferences in your browser settings.

If applicable, a cookie consent banner is displayed in accordance with EU regulations.

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of data
Restrict processing
Object to processing
Request data portability
Lodge a complaint with a supervisory authority

Requests can be sent to hello@matchabulk.eu.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse or loss.

However, no internet transmission is completely secure.

9. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be published on this page with a revised effective date.