Terms & Conditions

These Terms & Conditions govern the use of the website www.matchabulk.eu and the purchase of products supplied by MatchaBulk®, operated by I AM PANDA d.o.o., a company registered in Slovenia.

By accessing this website or placing an order, you agree to the following terms.

1. Business Customers Only

MatchaBulk® operates as a B2B wholesale supplier.

Products are sold exclusively to business customers, including cafés, retailers, distributors and beverage brands. By placing an order, you confirm that you are purchasing as a business entity and not as a consumer.

Consumer protection regulations applicable to private individuals may therefore not apply.

2. Orders & Acceptance

All orders are subject to availability and written confirmation.

We reserve the right to:

Refuse or cancel any order
Limit quantities
Adjust pricing due to clerical or technical errors

An order becomes binding only after written confirmation or dispatch confirmation.

3. Pricing & VAT

All prices are displayed in EUR.

VAT treatment depends on the buyer’s country and VAT registration status in accordance with EU VAT rules.

Reverse charge may apply to eligible EU VAT-registered businesses.

Buyers are responsible for providing accurate VAT details.

4. Payment Terms

Payment terms are specified at checkout or agreed in writing for contract clients.

We reserve the right to suspend shipments in case of late or unpaid invoices.

5. Delivery & Risk Transfer

Delivery is made from our EU warehouse.

Risk transfers to the buyer upon delivery to the provided shipping address.

Buyers are responsible for:

Proper storage
Handling in accordance with food safety regulations
Compliance with local resale regulations

Delivery timeframes are estimates and not legally binding guarantees.

6. Product Information & Compliance

All products are imported and distributed in compliance with applicable EU food safety regulations.

Documentation such as Certificates of Analysis (COA) and traceability information may be provided upon request.

Buyers are responsible for ensuring compliance with local labeling and resale laws in their country.

7. Limitation of Liability

To the maximum extent permitted by law, MatchaBulk® shall not be liable for:

Indirect or consequential damages
Loss of profit or business
Improper storage or misuse of products
Third-party handling after delivery

Our total liability shall not exceed the value of the purchased goods.

8. Intellectual Property

All website content, branding, product descriptions and materials are the property of MatchaBulk® and its respective owners.

Unauthorized reproduction or use is strictly prohibited.

9. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to:

Supply chain disruptions
Regulatory changes
Transportation delays
Natural events

10. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Slovenia.

Any disputes shall be subject to the jurisdiction of the competent courts in Slovenia.

Terms and conditions